We want to attend to Urgent Repairs urgently. Please call our office for urgent matters; an email is not required. You must attempt to contact Charlton King before arranging any repairs.

Under the Residential Tenancies Act the following items are considered Urgent Repairs:

  • burst water service
  • blocked or broken toilet system
  • serious roof leak
  • gas leak
  • dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
  • failure or breakdown of the gas, electricity or water supply
  • any fault or damage in the premises that makes the premises unsafe or insecure
  • an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • a serious fault in a lift or staircase

After Hours

If you have an urgent repair after hours, firstly ask yourself, can it wait until the morning? Make sure that it qualifies as an 'urgent' repair to avoid unnecessary call-out costs charged to you.

If the situation is absolutely 'urgent' and your security, health or safety is at risk, please contact one of our emergency contractors.


Please contact one of the Charlton King tradespeople:

Blue Water Plumbing Plumber Michael 0418 170 343
Focus Plumbing Plumber Larry 0418 368 934
Voltrix Electrical Electrician Jason 0409 758 067
Etiquette Electricians Electrician Andrew 0448 211 827
LHM Carpentry Carpenter/Handyman Lachie 0419 261 362
Ace Locksmiths Locksmith Darren 9534 0586
O’Brien Glass Glazier Office 1800 633 721

 

Please Note:

If you arrange a repair and it is considered to be “non-urgent” you will be required to pay the after-hours call-out cost.

More information about urgent repairs can be found in the book "Renting a Home - A Guide for Tenants & Landlords"
  • Sales Testimonials

    What a refreshing pleasure it was to work with Kylie. An absolutely professional attitude backed by actions left me in no doubt that I will be using Kylie for future sales in Bayside. Well done.

    Wayne Meckiff

    I was so impressed. Extremely professional. Beautiful team of young people; very eager, very, very impressive and I just wouldn’t hesitate to recommend them to everybody I know, just thrilled with the service. And I was thrilled with the result.

    Colin & Susan

    I was delighted with the team from Charlton King. Their advice was excellent and delivered in a friendly way, never as a lecture. The regular updates that included feedback from potential buyers kept us informed. There was an openness and honesty in their approach that is rare in the real estate market. I felt included in the process but never under pressure.

    Teresa

    Fabulous. Fantastic. It was the best experience we've ever had in real estate… Detailed, great service, always with a smile, and honest. Love them, all of them, the whole team. They are great. And a fantastic, awesome result.

    Bryce & Tonya

    Kylie Charlton met our exceptional high standards given that all our agents in our Sydney based real estate company Smile Elite are rated in the state’s top 2%. We found her to be exceptional in her ability to present the house in the best possible light. Her attention to detail on the little things was in the exceptional range.

    Scott & Suzanna

    We purchased a property off Kylie more than two years ago. She was fantastic to deal with and extremely professional. We engaged her and her team to sell the property recently and again, she was extremely professional and honest with us the whole way. She and her team guided us through the whole process and we achieved a fantastic result and the service was outstanding. We would highly recommend Kylie and her team.

    Michael & Elouise

    The customer service and professionalism were of excellent quality and the personal care from Kylie kept us confident of the process from start to finish.

    Paulina & Jeff

    Kylie was: Open and forthright Knowledgeable about the market. She never wavered from her plan. She was confidently positive and proactive in her dealings. The plan from the outset was followed. She did not produce any surprises She extracted just what the market would bear I would have no hesitation in engaging her services again should the need arise.

    Tony

    The customer service and professionalism were of excellent quality and the personal care from Kylie kept us confident of the process from start to finish.

    Paulina & Jeff

    Kylie sold my property in 10 days for a good price. She was professional in her approach but gave everything a personal touch. A very good communicator. Thank you to the team.

    Jackie

    I was very impressed with Charlton King. They were very professional, they couldn’t do enough to try and sell our property in terms of advice and as a first time seller and were accessible if I had any questions. I couldn’t recommend them highly enough.

    Lachlan

    Kylie was very professional and got us a great result for the sale of our house. Would highly recommend Charlton King. 

    Andrew

    My husband and I knew that we would use Kylie Charlton from the first time we met her. She was honest, caring and truly wanted to be a part of our sale. I wouldn't hesitate to use Kylie and her team again if we decide to sell or buy. Can't speak highly enough. Thanks, Charlton King.

    Natalie & Nick

    I would highly recommend Kylie to anyone buying or selling their property. Her knowledge of the area, advise on styling, approach etc are all second to none. An excellent service that couldn't be faulted.

    Bronwyn & Ralph

    I particularly appreciated the advice in preparing the property for sale and the regular communication. It was very helpful to learn about the potential buyers and I think the best person bought the property. It was all so easy and we are delighted with the result.

    Jacqueline

    I was delighted with the whole process. Kylie was diligent in keeping us up to date regularly. Always cheerful and positive. All the team were friendly and helpful and the auctioneer was EXEMPLARY. Very impressed with his appeal to the prospective buyers. And of course we were delighted with the outcome.

    Sue

    I thought she was very professional and gave us confidence right from day one. I think she did a great job. She kept us always in the picture by a phone call or an email and was always available, was always there to answer questions. Delighted with the result.

    Tim & Susan

    It was all very good, all very professional, no issues whatsoever. Sometimes I end up having not so good relationships with real estate agents, but there was never any sign of that with Kylie. It is just great working with her.

    The level of service Kylie Charlton has provided us is over and above what you would expect. She took us on a journey. What has continued to impress us is the level of support that we have received post auction and up to us moving into our new home.

    Joanne

    Kylie was extremely professional in communicating with all parties. Emails were prompt and valuable information with regular contact by phone kept us all well informed. She made selling the property seem easy with her confidence and naturally relaxed approach.

    Debbie

    Kylie did a amazing job in selling our house. I recently moved to Boston, USA and I had full faith in Kylie's ability to get the job done. Kylie kept me up to date on the process anytime day or night. She adapted to my time zone which was great. I want to thank Kylie and her team for a great result.

    Damian

    We are so happy that we decided to engage in Charlton King. Your professionalism was second to none. You kept us informed throughout the whole process and managed to combine fantastic energy with complete honesty.

    John & Ana

    Right from the start Kylie and her team were engaged and very driven to sell our property. Communication was excellent throughout the campaign. Well done to Charlton King in achieving the record price on auction day. This is a tribute to the effort and commitment and engagement with us as sellers and the prospective buyers as well.

    Michelle

    We would highly recommend Kylie and her team to any others looking to buy or sell in the Bayside area. Thanks Kylie and the Charlton King team for achieving a great result for both us and the purchasers of our home.

    John

    Kylie, thank you so much for the way in which you conducted the sale of my much loved home. You made the whole process simple and stress-free for me. I was thrilled with your level of communication, care and professionalism. I achieved a price that I was thrilled with and it was over and above my ideal price.

    Diana

    Kylie from Charlton King definitely exceeded my expectations. During a difficult period of my life she was there to help me through every stage of my sale. I wouldn't sell with anyone else!

    Matt

    Fantastic campaign and result. Thanks Kylie for your dedication and hard work!

    Nicholas

    I was really happy with the service you provided and would definitely recommend you to others in the area!

    Rodger & Susan

    I would rate Charlton King very high. From the start I felt very comfortable with Kylie who was professional with all aspects of the sale of my property. At the end of the day I got a great sale price and the process was not at all stressful as I was in safe hands.

    Robert

    Her communication was fantastic. Kylie kept us up to date with everything we needed to know thought our journey. I have no doubt that her expert advice along the way not only made our experience as a landlord a pleasant one, it also rewarded us with a great outcome on auction day. We will definitely be calling on you for all our future real estate ventures.

    Louisa

    Kylie was an absolute delight and life saver. We were refereed to Kylie by a good Friend, after having a quick chat she seemed on the ball and up front with us. We go a great result, showing what a great agent can do. I would high recommend Kylie to anyone looking for a good up front agent working for you and not themselves.

    Michael

    It was a pleasure to have Kylie manage the sale of our apartment. Kylie worked tirelessly on all aspects of the selling process always with a positive attitude. Kylie's passion for her work is obvious and her commitment and hard work is incredible. We highly recommend Kylie.

    Jeffrey & Lisa

    Kylie was very personal, warm, friendly, approachable and trustworthy on all accounts. We had complete faith Kylie would get us the best price. Kylie is very honest, ethical and that was very important to us and difficult to find in Bayside!

    Michelle